Your Privacy Matters
Navira Insurance Services respects the privacy of website visitors and customers. We aim to handle information submitted to us responsibly and only for relevant business and service purposes.
Introduction
This Privacy Policy applies to information submitted through this website, enquiry forms, contact channels and other interactions with Navira Insurance Services.
By using this website or voluntarily submitting information through an enquiry form, email, telephone call or messaging channel, you acknowledge the practices described in this Privacy Policy.
Information We May Collect
Depending on your interaction with us, we may receive information that you voluntarily provide, including:
- Name and contact information
- Mobile number and email address
- Insurance enquiry details
- Vehicle-related information for motor insurance enquiries
- Basic insurance requirement information
- Business-related information for commercial insurance enquiries
- Policy and claim-related information voluntarily provided for assistance requests
How Information May Be Used
Information received may be used for purposes such as:
- Responding to insurance enquiries
- Understanding customer requirements
- Communicating regarding available insurance options
- Providing policy servicing assistance where applicable
- Providing claim process and documentation guidance
- Improving customer service and website experience
- Meeting applicable legal or regulatory requirements
Website Enquiry Forms
Information submitted through website enquiry forms is used to understand and respond to the user's request. Our website may use third-party form processing services to receive and deliver submitted enquiry information.
Users should avoid submitting unnecessary sensitive information through general enquiry forms. Where additional documents or information are required, appropriate communication channels may be used.
Information Sharing
Information may be shared where reasonably necessary to process an enquiry, provide requested assistance, facilitate insurance-related services or comply with applicable requirements.
Depending on the service requested and applicable arrangements, relevant information may need to be communicated through authorised insurance service channels, insurers, service providers or other parties involved in the applicable process.
We do not intend to sell personal information submitted through our website as a standalone commercial data product.
Data Security
Reasonable efforts are made to handle information responsibly. However, no internet transmission, electronic communication or data storage method can be guaranteed to be completely secure.
Users are encouraged not to submit passwords, PINs, OTPs or other confidential authentication credentials through website forms, email or unsolicited messages.
Cookies and Technical Information
The website or services used to operate it may use basic technical information, cookies or similar technologies for website functionality, security, analytics or performance purposes.
Browser settings may allow users to control or restrict cookies. Restricting certain technologies may affect some website functionality.
Third-Party Websites and Services
This website may contain links or integrations involving third-party websites or services. Their privacy practices are governed by their own policies and are not controlled by this Privacy Policy.
Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in website functionality, business practices or applicable requirements. The latest version published on this website will apply from its stated update date.
Contact Us
For privacy-related questions regarding information submitted through this website, you may contact us: